Safety Management Series

I believe that most folks are well-intentioned when it comes to the health and safety of themselves and others. I've never actually met anyone in any company during my over three decades of OHS management plan experience who actually wanted to hurt anyone. I think the problem is that some percentage of employers, managers and workers just don't know what activities they are to engage in to really make their workplace safe. Knowing what to do and how to do those things that make a safe work situation is a fundamental requirement of efficient and effective OHS problem-solving.

Good problem-solving requires us to be both efficient and effective. A problem solved inefficiently only causes other problems. A problem solved ineffectively isn't really solved at all. There are only four possible combinations of being effective and efficient. You either are or you aren't. No matter what state you find yourself in, there are practical things to do to improve not only your results, but the processes you use to achieve those results.

Effectively efficient: Doing the right things right

This is akin to driving a well-maintained boat with a super crew on board with a well-defined plan to get to the other side of the lake. We'll not only accomplish our goals, but we'll do it in record time with few problems, if any, to resolve along the way. The plan is solid, we have the right people in place, and we just need to execute the plan. Then, of course, we need to celebrate our accomplishment.

In managing OHS management plan issues, this means that your own evidence tells you that you are managing safety in a way that results in the creation of safety. You can see the evidence of safety when you look. Workers are working without taking unnecessary risks. You can observe workers following work procedures that they helped develop and are wearing proper protective clothing and equipment. The safety rules make sense to the people who need to follow them and the safety culture is observable. It feels good to be safe. Safety isn't a "program." It's the way that your company does its work.

If you find yourself in the effectively efficient state, then please keep doing what you are doing. Continue to strive to do the right things right. Start to measure not only your activities to make it safe, but the outcomes of those activities. Make sure you celebrate your successes. If you find yourself in the effectively inefficient state, then work on your processes. Refine how you are creating safety by reducing unnecessary steps in your plans and procedures. Engage the people that actually do the work to help you define the steps to efficiently get things done. If you find yourself in the ineffectively efficient state, stop the focus on how you are trying to create safety and think about what you are doing and why you are doing it. Challenge your current practices. Look for evidence-based solutions. Ask yourself why you are doing what you are doing. If you find yourself in the ineffectively inefficient state, then just quit - just kidding! Immediately start with finding out what to do, then think about how to do it in your culture. The road to excellence will be hard work, but rewarding.

Remember that every company is in some state of your OHS management plan development and delivery evolution. Components of what you are doing to create safety may very well be in a variety of states of both efficient and effective.